We hope to establish long-term business with our customers through our high-quality products, competitive prices, and beyond-expected services. Here are our delivery and returns policies to help make sure we meet your expectations.
a.Wrong Items or Damaged on ArrivalWe will take full responsibility for this issue and will resend the frames at no charge. Please contact us immediately and provide us with your order number, item number, along with pictures of the wrong / damaged item.
b.Quality warranty30-DAY of receipt quality warranty, covering any possible defect in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.
c.Size IssueThere is a detailed frame size on the page, please confirm it in advance before purchasing, or suggest that you can purchase a sample to check the size in due course. If you feel that the glasses do not meet your expectations, please contact us for further solutions.
d.Visual Color Difference IssueFrame color might slightly differ from what you see on the website due to light, varying screen resolutions, and photo backgrounds. If you feel that the glasses do not meet your expectations, please contact us for further solutions.